Support patient journeys at Bupa Mindplace Newcastle using reception, appointment management, and customer service skills. This is a full time role in Gateshead.
As an Administrative Assistant, you will manage reception and administrative activities within a customer-facing health centre. The position involves welcoming adults and children, handling enquiries, maintaining accurate records, and supporting smooth centre operations. You will also manage confidential information, appointments, paperwork, results, and payments.
Key Responsibilities: Welcome customers and support their journey through checkout
Answer, screen, and forward incoming customer enquiries
Manage appointments and customer details on centre systems
Prepare paperwork, clinical files, and consent forms
Process payments,



invoices, charges, and credit notes
Requirements: Previous reception and administrative experience in customer-facing environments
Experience managing appointments, enquiries, and accurate records
Excellent written and verbal communication skills
Microsoft Office and database or booking-system competence
Confidential information handling experience and data protection awareness
Bring organised administration, welcoming reception service, and careful appointment management to Bupa Mindplace Newcastle in Gateshead.

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📌 Healthcare Receptionist Administrative Assistant (Ontario)
🏢 Bupa UK
📍 Ontario