Support Calgary customers with banking advice, service transactions, and digital education as a Personal Banking Associate working onsite at TD Canada Trust.
This full time role serves customers through financial guidance, problem resolution, and referrals to appropriate staff or internal Bank partners. You will help customers with new accounts, investment advice, and banking solutions while building confidence in mobile, ATM, and online banking. The position requires sound judgement with confidential matters and accurate process completion.
Key Responsibilities: Engage customers in advice needs and service transactions
Guide customers toward appropriate banking solutions and contacts
Educate customers about mobile, ATM, and online banking
Support scheduled cash and non-cash transactions
Resolve critical issues and report non-standard matters
Requirements: High School diploma and one year relevant experience
Complete IFC or equivalent within 90 days
Proficiency with Microsoft Office, branch software, and internet
Knowledge of banking solutions and processes
Strong customer communication and organizational skills
Apply your banking knowledge, customer experience skills, and digital education abilities while supporting TD customers in Calgary.
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📌 Personal Banking Associate Calgary (Alberta)
🏢 TD Bank Group
📍 Alberta
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