Lead Sephora’s on-stage experience in Langford, overseeing client services, classes, events, and beauty teams across assigned store Worlds.
This full-time Stage Experience and Services Lead manages execution within Sephora’s BC-Millstream Village location. You will support Color, Skincare, Sephora Collection, or Fragrance Worlds while ensuring services meet Sephora standards. The position emphasizes client service, cast training, coaching, and store priorities.
Key Responsibilities: Oversee services, classes, events, and on-stage execution
Train Services Coordinators and cast on products, categories, and brands
Support selection, training, and certification of facilitators and coaches
Conduct custom makeovers, mini-makeovers, and skincare services
Act as Director in Charge and engage clients
Requirements: One to three years’ similar-role or equivalent internal experience
Robust client service skills
Effective time management and problem-solving skills
Ability to manage multiple tasks and changing priorities
Flexible availability for nights, weekends, and holidays
Bring client service, beauty artistry, training, and coaching skills to Sephora’s Stage Experience team in Langford.

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📌 Sephora Stage Experience Lead (British Columbia)
🏢 LVMH
📍 British Columbia