Use French bilingual communication and customer service skills as a Client Services Executive in CMC Markets’ Downtown Toronto office. Support clients through thoughtful problem solving.
CMC Markets seeks a French Bilingual Client Services Executive for its Premium Client Management team. The position works collaboratively with the wider business to create positive client experiences through exceptional service and problem solving. It may suit candidates entering financial services or moving from a large firm.
Key Responsibilities: Deliver exceptional service to clients across customer interactions
Resolve client issues through practical problem solving
Collaborate with Premium Client Management colleagues
Work collaboratively with the wider business
Contribute to positive client experiences
Requirements: Bilingual English and French communication ability
Excellent verbal and written communication skills
Solid customer service orientation
Resilience working in a high-volume call centre
Capacity to work with customers under volume demands
Bring bilingual communication, resilience, customer service, and problem solving to CMC Markets’ client services team in Toronto.