Process customer orders accurately using ERP and CRM systems while delivering responsive service from a hybrid downtown Toronto workplace. Excel expertise supports organized daily work.
This Customer Service Representative role handles orders, customer inquiries, account information, and service issues. You will maintain loyalty and satisfaction through prompt communication, accurate records, and professional follow-up. The work includes coordination with warehouses, suppliers, purchasing, accounts receivable, and account managers.
Key Responsibilities: Receive, process, and confirm customer orders accurately
Respond professionally to internal and external customer requests
Edit and transmit Work Orders or Bills of Lading
Maintain customer master and product file accuracy




Process returned goods forms according to department policies
Requirements: Minimum one year of related order-entry experience
Proficiency in Excel, Word, Outlook, and PDF editing
Experience with ERP or CRM systems is an asset
Excellent English written and verbal communication skills
Solid organization, prioritization, time management, and multitasking skills
Apply customer order processing, ERP, CRM, and communication skills while supporting accurate service across customer accounts and deliveries.

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📌 Customer Order Processing Representative (Ontario)
🏢 Talantir
📍 Ontario