Work Term: Permanent
Work Language: English or French
Hours: 30 hours per week
Education: Bachelor's degree
Experience: 5 years or more
Asset languages Akan
Work setting Transportation company
Shipping company or agency
Tasks Consult with clients after sale to provide ongoing support
Provide customer service
Type and proofread correspondence, forms and other documents
Schedule and confirm appointments
Respond to employee questions and complaints
Recruit and hire workers and carry out related staffing actions
Plan, develop and implement recruitment strategies
Perform basic bookkeeping tasks
Oversee the preparation of reports
Maintain and manage digital database
Establish and implement policies and procedures
Determine and establish office procedures and routines
Work with minimal supervision
Answer telephone and relay telephone calls and messages
Answer electronic enquiries
Compile data, statistics and other information
Perform data entry
Order office supplies and maintain inventory
Arrange travel, related itineraries and make reservations
Set up and maintain manual and computerized information filing systems
Plan and organize daily operations
Open and distribute mail and other materials
Evaluate daily operations
Direct and control daily operations
Coordinate the flow of information within the team
Analytical techniques Statistics
Computer and technology knowledge Electronic mail
MS Excel
MS Office
MS Outlook
MS PowerPoint
MS Word
Adobe Acrobat Reader
MS Windows
Social Media
Google Docs
Google Drive
Area of work experience Reports and records
Purchasing, procurement and contracts
Invoices
Correspondence
Charts, tables, graphs and diagrams
Area of specialization Business process management
Transportation/travel information Valid driver's licence
Work conditions and physical capabilities Quick-paced environment
Work under pressure
Tight deadlines
Repetitive tasks
Attention to detail
Ability to work independently
Personal suitability Client focus
Efficient interpersonal skills
Excellent oral communication
Excellent written communication
Organized
Team player
Flexibility
Accurate
Dependability
Ability to multitask
Quick learner
Time management
Accountability
Due diligence
Screening questions Are you available to start on the date listed in the job posting?
Do you have experience working in this field?
Employment terms options Day
Weekend
Overtime required
Overtime available
Other benefits Parking available