Microsoft 365 expertise meets senior deskside support in this primarily remote assignment, with onsite responsibilities supporting end users. Troubleshoot technology issues across hardware, software, connectivity, and access.
Working with one of BeachHead’s top financial clients, the Senior Deskside Support Analyst delivers comprehensive support in a Microsoft-centric environment. The work includes Outlook, Teams, SharePoint, OneDrive, Office applications, Windows desktop support, and device management. You will help maintain productive technology operations and user satisfaction.
Key Responsibilities: Provide deskside and remote support for end users
Troubleshoot hardware, software, connectivity, and access issues
Support Microsoft 365 applications and Office suite
Deploy and maintain laptops,



peripherals, and mobile devices
Document procedures, configurations, and troubleshooting activities accurately
Requirements: Strong deskside and end user support experience
Proficiency with Microsoft 365 applications
Demonstrated hardware, software, networking, and application troubleshooting
Knowledge of Windows desktop support and device management
Excellent customer service and communication skills
Apply Microsoft 365, Windows, and troubleshooting expertise while supporting remote and onsite users for a financial client.

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📌 Senior Microsoft 365 Support Analyst (Ontario)
🏢 BeachHead
📍 Ontario