ZenaTech (Nasdaq: ZENA | FSE: 49Q) is a technology company specializing in AI drones, Drone-as-a-Service (DaaS), enterprise SaaS, and quantum computing solutions for mission-critical business applications. Since 2017, the company has leveraged its software development expertise and expanded its drone design and manufacturing capabilities through ZenaDrone to innovate and enhance customer inspection, monitoring, safety, security, compliance, and surveying processes.

Job Overview
As a Systems Administrator, you will be responsible for the seamless operation of all technology systems that support engineering, production, and business processes. This includes managing and maintaining hardware, software, server, network, and collaboration platforms; troubleshooting technical issues; and implementing cybersecurity protocols to protect sensitive data.

Your work will ensure that the company’s technological backbone remains robust, secure, and optimized for innovation in a fast-paced, high-tech workplace. The role is based out of our Vancouver office and reports directly to our technology resources in the UAE.

Key Responsibilities:

Manage and maintain end-user hardware, software, and network infrastructure

Design, deploy, and maintain server infrastructure , including physical, virtual, and cloud-based environments

Administer Windows and/or macOS systems , including patching, upgrades, and full lifecycle management

Administer and manage Microsoft Intune MDM , including device enrollment, configuration profiles, compliance policies, and application deployment

Oversee identity and access management using Microsoft Entra ID

Administer and support Microsoft SharePoint , including site management, permissions, governance, and integration with Microsoft 365 services

Monitor system performance,



availability, and capacity , proactively identifying and resolving issues

Implement and maintain backup, disaster recovery, and business continuity solutions

Enforce cybersecurity best practices and compliance standards

Troubleshoot complex system issues and lead root-cause analysis for incidents

Support engineering, production, and business teams with timely and effective technical solutions

Onboard, integrate, and manage IT infrastructure for acquired companies , including systems assessment, user migration, security alignment, and standardization of tools and processes

Document system configurations, procedures, and architectural decisions

Collaborate with remote teams and stakeholders across multiple time zones

Qualifications:

3 to 5 years in IT Support, in a multi-office or complex environment.

Proven experience as an IT Support Specialist, Help Desk Technician, or similar role.

Solid knowledge of Windows and/or macOS operating systems.

Familiarity with Office 365, Active Directory, and basic networking.

Excellent problem-solving and communication skills.

Ability to prioritize and manage multiple tasks under pressure.

Customer-service orientation and patience when dealing with users of varying technical levels.

We use artificial intelligence to review and screen applications and materials. However, every candidate we move forward with is reviewed and selected, and all final hiring decisions are made by a member of our hiring team.

"We are an equal opportunity employer committed to employment equity utilizing hiring practices on merit and business needs. We encourage applications from women, Indigenous peoples, persons with disabilities, members of visible minorities and all others of legally protected status."

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📌 Systems Administrator (British Columbia)
🏢 ZenaTech
📍 British Columbia