Serve TD customers in Lévis through financial transactions, banking advice, and personalized service in a 15-hour position.
As a Customer Experience Associate with TD Canada Trust, you will process deposits, withdrawals, and bill payments. You will understand customer needs, recommend banking solutions, and resolve concerns. The work supports Personal & Commercial Banking through accurate, timely branch processes.
Key Responsibilities: Process deposits, withdrawals, and bill payments
Determine needs and recommend appropriate banking solutions
Resolve customer concerns and escalate non-standard activities
Promote banking solutions and complete business processes accurately
Deliver quality experiences and recommend operational improvements
Requirements: High School diploma or one year relevant experience
Undergraduate degree or equivalent is an asset
Strong administration, organization, planning, and time management skills
Hands-on knowledge of Microsoft Word, Excel, Outlook, and internet
Transparent, calm, courteous verbal and written communication
Bring customer experience, transaction processing, and banking solution skills to TD Canada Trust customers in Lévis, Quebec.