Welcome guests at The Fairmont Spa in Banff using personalized service and treatment selection expertise. Apply hospitality experience in an alpine destination.
As a Spa Experience Coordinator, you will create memorable arrivals and support guests throughout their visits. The position combines spa reception, treatment scheduling, guest communication, and payment processing. You will also support Spa Reservations while adapting to shifting duties.
Key Responsibilities: Provide personalized greetings and resolve guest concerns
Assist guests with treatment selections and spa knowledge
Book treatments and respond to phone and email inquiries
Oversee reception, facility access, tours, and inventory
Process payments and complete booking quality checks
Requirements: Minimum one year spa or hospitality experience
Similar position experience preferred
Hospitality diploma or degree considered an asset
Microsoft Office, Word, and Excel literacy
Excellent written and spoken communication skills
Bring attentive reception service, booking accuracy, and spa knowledge to The Fairmont Spa at Fairmont Banff Springs.

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📌 Spa Reception Agent Fairmont Banff (Alberta)
🏢 Fairmont Hotels and Resorts
📍 Alberta