Remote customer service work with SAP and Salesforce awaits as a Special Business Support Specialist supporting customized Life Science orders.
At MilliporeSigma, this specialist serves as the primary contact for Special Business Customers. The work covers order entry, order management, date management, specification review, and shipment monitoring. You will identify supply chain barriers, resolve inquiries, and support customer satisfaction from batch allocation through shipment.
Key Responsibilities: Manage customized orders for Serum, Bulk, and Custom materials
Communicate requirements through accurate entry and date management
Monitor orders from entry through shipment for on-time delivery




Confirm packaging configurations and customer specifications using change control data
Investigate inquiries and identify root causes and corrective actions
Requirements: High School Diploma or GED
Two or more years of customer service experience
One or more years using SAP systems and Salesforce
Ability to create Excel spreadsheets, formulas, and charts
Solid organizational, analytical, and professional communication skills
Apply customer service, order management, and problem-solving skills to customized Life Science business support at MilliporeSigma.

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📌 Special Business Support Specialist (Alberta)
🏢 MilliporeSigma
📍 Alberta