Manage customer orders and technical questions as a Customer Service Representative on Crossroads C&I;’s order desk in Coquitlam. Apply three years of wholesale distribution experience.
Crossroads C&I; seeks an experienced Customer Service Representative and Inside Sales Representative for a permanent Coquitlam opening. You will support contractors, installers, suppliers, and established customers. Success requires attention to detail, customer focus, mechanical aptitude, interpersonal skills, and professional communication under pressure.
Key Responsibilities: Take customer orders by phone, email, and in person
Interpret customer requests, directions, and schedules accurately
Answer technical and product-related customer questions




Enter orders and customer requirements into the computer system
Monitor shipments, prepare quotes, and process returns
Requirements: Three years’ order desk experience in wholesale distribution
Detail-oriented and customer-focused approach
Mechanical aptitude and strong interpersonal skills
Ability to maintain qualified behavior under pressure
Ability to build lasting customer relationships
Use order management, product knowledge, and customer service skills to support Crossroads C&I; customers in Coquitlam.

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📌 Order Desk Customer Service Representative (British Columbia)
🏢 Crossroads C&I
📍 British Columbia