Serve TD customers in Gatineau through accurate financial transactions and personalized banking guidance. This 22.5-hour role supports positive branch experiences.
As a Customer Experience Associate with TD Canada Trust, you will understand customer needs and recommend suitable banking solutions. You will process deposits, withdrawals, and bill payments while following procedures, regulations, and TD’s Code of Conduct and Ethics. The role also involves resolving concerns and supporting timely business processes.
Key Responsibilities: Process deposits, withdrawals, and bill payments accurately
Determine customer needs and recommend appropriate banking solutions
Resolve concerns and escalate non-standard activities when necessary




Promote banking solutions and complete business processes promptly
Provide transparent advice on banking solutions and processes
Requirements: High School diploma and/or one year relevant experience
Undergraduate degree or equivalent is an asset
Strong administration, organization, planning, and time management skills
Hands-on knowledge of Word, Excel, Outlook, and internet
Calm, courteous, accurate, and effective communication abilities
Bring customer experience, transaction accuracy, and banking solution knowledge to TD Canada Trust customers in Gatineau.

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📌 Customer Experience Associate Gatineau (Quebec City)
🏢 TD Bank Group
📍 Quebec City