POSITION: Tenant Relations Worker
DEPARTMENT: Mental Health and Supported Housing – Cordova House
AFFILIATION: HEU
POSTING NUMBER: 26-38
HOURLY WAGE: $24.39 - $26.04
GRID: 2
DURATION: Ongoing
STATUS: Regular Part-Time
Week One: Sunday to Wednesday, 7:00am-3:00pm

Week Two: Sunday to Tuesday, 7:00am-3:00pm

START: November 8, 2026
JOB SUMMARY:
The Tenant Relations Worker acts to ensure valuable tenant relations are maintained within the Cordova House site; this includes handling tenant enquiries and emergencies as well as facilitating access to the building. The incumbent also provides basic office support including sorting/distributing mail, answering phone calls and maintaining files.

EDUCATION/PREVIOUS WORK EXPERIENCE:

High school diploma (Grade 12 equivalent) is required.

One-year’s recent related experience within a supported housing or residential support setting is required.

Level 1 Occupational First Aid certificate is required.

WHMIS training.

Non-Violent Crisis Intervention training is preferred.

KNOWLEDGE/SKILLS/ABILITIES:

Ability to communicate effectively in English,



both written and verbally.

Demonstration of advanced interpersonal skills specific to the role.

Awareness of appropriate client interaction standards and program confidentiality requirements.

Ability to work under minimal supervision and act with a high degree of independent judgement, organizing work appropriately.

Proven ability to work with a high degree of compassion, understanding and sensitivity.

Ability to provide and receive constructive feedback.

Proven ability to work in a stressful and changing work environment.

Ability to work and empathize with people who may have experienced abuse, poverty, grief and loss, oppression, violence, mental health challenges, addictions issues or may be living with HIV/AIDS and other life-limiting or life-threatening conditions.

Physical ability to carry out the duties of the position, experience operating related equipment and ability to effectively use industrial grade cleaning products.

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📌 Tenant Relations Worker (British Columbia)
🏢 Housing Job Match
📍 British Columbia