Lead B2B sales and customer experience operations for Teleperformance in Toronto, using coaching, escalation management, and CRM expertise.
As a B2B Sales Supervisor advertised as B2B Team Lead Medical, you will direct a sales and customer service team. The position supports a dental-office supplier providing home care products. You will clarify expectations, prioritize delivery, improve processes, and support client relationships.
Key Responsibilities: Direct daily sales and customer service operations
Coach team members through complex problems
Define standards, governance, and best practices
Present recurring business reviews to clients and stakeholders
Manage critical escalations and act on lessons learned
Requirements: Two to three years in B2B and B2C sales
Experience in customer experience and client support
At least two years of supervisory experience
Contact center sales leadership and CRM background
Solid communication, analytical, and talent development skills
Apply sales leadership, customer experience management, and process improvement skills as Teleperformance’s Toronto B2B supervisor.

#J-18808-Ljbffr

📌 B Sales Supervisor Medical (Ontario)
🏢 Canada
📍 Ontario