Customer Experience Associate Banking (Quebec City)

Customer Experience Associate Banking (Quebec City)

26 Oct
|
TD Bank Group
|
Quebec City

26 Oct

TD Bank Group

Quebec City

Serve TD Canada Trust customers in Saint-Eustache with accurate financial transactions and personalized banking guidance for 18.75 hours weekly. Build trust through every interaction.
As a Customer Experience Associate in Personal and Commercial Banking, you will support customers at the branch frontline. Process deposits, withdrawals, and bill payments while identifying needs and recommending suitable banking solutions. Use discretion with confidential matters, resolve concerns, and complete business processes accurately.
Key Responsibilities: Process deposits, withdrawals, and bill payments accurately
Determine customer needs and recommend suitable banking solutions
Resolve concerns and escalate non-standard activities appropriately




Promote banking solutions and complete business processes
Advise customers clearly on banking solutions and processes
Requirements: High School diploma and/or one year of relevant experience
Undergraduate degree or equivalent is an asset
Solid administration, organization, planning, and time management skills
Working knowledge of Word, Excel, Outlook, and internet
Calm, courteous, accurate, and detail-oriented communication
Bring customer experience, transaction accuracy, and banking solution knowledge to TD Canada Trust in Saint-Eustache, Quebec.

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📌 Customer Experience Associate Banking (Quebec City)
🏢 TD Bank Group
📍 Quebec City

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