Support patient care conversations through coordination, caseload management, and digital referrals within a Primary Care Network. Work alongside primary care professionals across the East of England.
As a PCN Care Coordinator, you will provide additional time, capacity, and expertise before or after clinical conversations. You will work closely with GPs and other primary care professionals to identify and manage selected patients. The role supports patients and carers while addressing changing needs through appropriate services and local priorities.
Key Responsibilities: Prepare patients for conversations with primary care professionals
Follow up patients after clinical conversations
Identify and manage a selected patient caseload




Coordinate appropriate support for patients and carers
Support digital referrals, including referrals from the NHS App
Requirements: Ability to work closely with GPs and primary care professionals
Experience supporting patients and their carers
Ability to address changing patient needs
Understanding of local priorities and health inequalities
Ability to use digital referral management processes
Bring patient coordination, caseload management, and digital referral skills to support primary care delivery across the East of England.

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