Serve TD customers in Cambridge, Ontario, using financial transaction processing and customer experience skills in a 15-hour position.
As a Customer Experience Associate with TD Canada Trust, you will process banking transactions and understand customer needs. You will recommend suitable solutions, resolve concerns, and provide clear guidance on banking services and processes. Accuracy, discretion, and effective communication are central to this branch role.
Key Responsibilities: Process deposits, withdrawals, and bill payments accurately
Determine customer needs and recommend appropriate banking solutions
Resolve concerns and escalate non-standard activities when necessary
Promote banking solutions and complete processes promptly
Deliver quality experiences and suggest operational improvements
Requirements: High School diploma and/or one year relevant experience
Undergraduate degree or equivalent considered an asset
Robust administration, organization, planning, and time management skills
Hands-on knowledge of Microsoft Word, Excel, Outlook, and internet
Accurate, detail-oriented communication with changing priorities
Bring transaction accuracy, customer guidance, and communication skills to TD Canada Trust’s Cambridge banking team.
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📌 TD Customer Experience Associate (Ontario)
🏢 TD
📍 Ontario