Support luxury personal shopping at Holt Renfrew through calendar management, client correspondence, and advanced Microsoft Office skills. Help deliver polished service daily.
The Assistant, Personal Shopping partners with and provides administrative support to the Personal Shopper. You will manage appointments, client information, merchandise preparation, and service coordination. The work also includes qualified client communication, suite readiness, merchandising standards, loss prevention, privacy compliance, and health and safety requirements.
Key Responsibilities: Schedule appointments and maintain the Personal Shopper’s calendar
Draft invitations and manage client correspondence
Maintain client profiles and interpret information accurately
Prepare merchandise and materials for client appointments
Coordinate alterations, transfers, Holds, and other services
Requirements: High School diploma
Previous retail experience preferred
Advanced proficiency in Microsoft Word, Excel, PowerPoint, and Outlook
Ability to maintain superior customer service professionally
Willingness to attend product knowledge sessions
Bring administrative organization, customer communication, and Microsoft Office expertise to Holt Renfrew’s Personal Shopping team.
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📌 Personal Shopping Assistant (Ontario)
🏢 Holt Renfrew
📍 Ontario
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