Use English and French communication skills as an Insurance Sales Associate with Intact in Vancouver, supporting customers through inbound calls.
As a Bilingual Sales and Customer Service Associate, you will advise Canadians on personal insurance products and answer product questions. You will analyze customer needs, cross-sell services, and guide customers through next steps. The role also includes electronic inquiries, account updates, and issue resolution.
Key Responsibilities: Advise customers on appropriate insurance products and next steps
Analyze needs and promote personal insurance products
Process payment method changes accurately and efficiently
Handle telephone and electronic customer inquiries promptly
Resolve customer issues while delivering exceptional service
Requirements: At least one year of customer service experience
Required bilingualism in English and French
Previous call center experience preferred
Excellent communication and empathy skills
Ability to navigate systems and multitask under pressure
Bring bilingual communication, sales, and customer service strengths to Intact’s Vancouver insurance team while preparing for licensing.

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📌 Bilingual Insurance Sales Associate (British Columbia)
🏢 Intactfc
📍 British Columbia