Take charge at Dexterra Group as HR Service Centre Team Lead, combining hands-on HR responsibilities with coaching. Deliver top-notch HR support for our North American operations while working remotely.In this team lead role, you'll provide critical HR services while guiding a team of HR Service Centre Coordinators. Your mission includes resolving complex queries, maintaining service standards, and promoting a positive employee experience. You will balance managing your own HR tasks with leading others to ensure consistent service delivery and coverage.Key Responsibilities:Provide daily HR support for designated client groupsCoach and mentor HR Service Centre CoordinatorsManage work prioritization and team coverageAddress complex inquiries as the first point of escalationSupport onboarding and training for current team membersRequirements:3-5 years in HR Operations or similar support rolesExperience in a leadership position or coaching capacityStrong customer service and communication skillsExcellent organizational and problem-solving abilitiesFamiliarity with HR systems and case managementShape the future of HR at Dexterra Group while thriving in a supportive and innovative team workplace.

📌 Hr Service Centre Team Lead, Remote (Mississauga)
🏢 Dexterra
📍 Mississauga