Calculate disability benefits remotely for Manulife, using strong mathematics and bilingual communication to support plan members across Canadian provinces. Work from Quebec in a full-time remote arrangement.
As a Bilingual Calculation Analyst, you will apply group disability contract provisions and assess income impacts on benefits. You will calculate offsets, explain overpayments, and manage recoveries in Navigator. English and French proficiency supports clients outside Quebec, while disability calculation experience informs accurate benefit adjustments. The position serves Manulife’s National Life, Disability & Wellness Team.
Key Responsibilities: Calculate and code offsets in Navigator
Adjust Short Term Disability and Long Term Disability benefits
Explain overpayment amounts verbally and in writing
Negotiate acceptable repayment plans when necessary
Process claim recoveries in Navigator
Requirements: Experience calculating disability benefits
Robust mathematical skills and customer service focus
Ability to interpret group insurance contracts
Exceptional oral and written communication skills
Bilingual English and French proficiency required
Apply disability calculations, contract interpretation, Navigator, and bilingual communication skills as a remote Manulife analyst.