Guide customers through auto claims onsite in Richmond Hill using empathy, active listening, and clear communication. Coordinate support after accidents.
TD Insurance seeks an Auto Claims Advisor for its Richmond Hill Auto Centre. You will deliver personalized service while managing claims from initial contact through resolution. The work combines coverage knowledge, investigation, negotiation, documentation, and coordination with repair shops and rental providers.
Key Responsibilities: Welcome customers onsite after accidents
Manage towing, appraisals, repairs, and rentals
Maintain accurate claims documentation
Review repair estimates and reconcile settlements
Provide timely claims updates and guidance
Requirements: Two-plus years of auto claims adjusting preferred
Ability to manage 100-plus claims accurately
Solid customer service and communication skills
Analysis, investigation, and negotiation abilities
CIP progress or completion is an asset
Apply customer care, claims management, and analytical judgment as an Auto Claims Advisor with TD Insurance in Richmond Hill.

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📌 Auto Claims Advisor Richmond Hill (Ontario)
🏢 TD
📍 Ontario