FedEx seeks a bilingual Customer Service Representative skilled in accurate customer assistance, communication, and administrative support. This is an interview position.
The representative provides direct customer interface and accurate information while supporting efficient operations. The work includes administrative duties, continued sales promotion, and identifying potential incremental revenue. Candidates should communicate clearly, solve problems analytically, and negotiate effectively. Experience with FedEx Express and Ground products, Canadian Customs regulations, and Windows is preferred.
Key Responsibilities: Provide accurate information and assistance through direct customer interface
Perform administrative duties supporting efficient operations




Promote continued sales and potential incremental revenue
Operate in a PC Windows setting
Requirements: High school diploma or equivalent; college diploma preferred
Bilingual French and English capability
Excellent interpersonal and verbal communication skills
Good analytical, problem solving, and negotiation skills
Complete required training and mandatory testing thresholds
Apply customer service, sales, communication, and administrative skills as a bilingual FedEx Customer Service Representative.

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📌 FedEx Customer Service Representative (Quebec City)
🏢 FedEx Canada
📍 Quebec City