Use program administration and analytical skills as a Program Assistant in Surrey, BC, supporting complex demand-side management programs at FortisBC.
This full time regular position supports application processing, customer inquiries, invoices, tracking, and reporting. You will work with internal departments, contractors, customers, and cross-functional teams. Attention to detail, sound judgment, and intermediate Microsoft Office knowledge support accurate program delivery.
Key Responsibilities: Process applications within demand-side management tracking systems
Respond to customer and contractor rebate inquiries
Validate, code, and process program invoice payments
Identify operational issues and escalate when appropriate
Complete data entry, tracking,



and program reports
Requirements: Business Administration, Marketing, Communications, or related certificate
At least two years of directly related recent experience
Problem-solving, judgment, reasoning, and analytical skills
Initiative and ability to work independently
Intermediate Outlook, Word, Excel, PowerPoint, and SharePoint knowledge
Support FortisBC programs through accurate administration, customer service, reporting, problem-solving, and detailed application processing.

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📌 Demand-Side Management Program Assistant (British Columbia)
🏢 FortisBC
📍 British Columbia