Apply your service and administration skills as an in-person, full time Service Representative with Empire Life in Kingston. Process requests accurately.
Empire Life seeks a Service Representative for its Retail Operations team. You will process applications, manage service requests, and resolve customer enquiries. The work requires office experience, attention to detail, and comfort navigating multiple systems. You will support internal and external sources while completing account-related follow-up.
Key Responsibilities: Process applications within established service standards
Handle service requests accurately and promptly
Resolve complex problems for customers
Investigate simple cases and complete follow-up changes
Answer account administration and transaction enquiries
Requirements: At least one year of office experience
Knowledge of word processing, spreadsheet, and database software
Ability to prioritize multiple tasks
Ability to navigate multiple systems with accuracy
English required; French and college diploma assets
Bring accurate administration, problem-solving, and customer service skills to Empire Life’s Kingston Retail Operations team.

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📌 Service Representative Retail Operations (Ontario)
🏢 Empire Life
📍 Ontario