Support the Sales Team through excellent telephone and email communication while serving as clients’ consistent first point of contact.
This Customer Service Representative role manages customer information, orders, inquiries, and follow-up. You will communicate with clients and internal departments, including purchasing, shipping, sales, and production. The position also supports account development, forecasting, reporting, and order coordination.
Key Responsibilities: Enter recent customer data and update existing corporate accounts
Review and input customer orders into computer systems
Answer inquiries, provide recommendations, quotes, and order assistance
Coordinate client direction, deliverables, next steps, and pending issues
Prepare CSR,



order, and input or call reports
Requirements: Two to three years’ sales or tele-sales experience
Exceptional written and verbal communication skills
Strong pre-call planning, call control, and time management
Problem identification and objection resolution abilities
High integrity, work ethic, and listening skills
Bring customer communication, order coordination, account development, and sales support skills to this Customer Service Representative role.

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📌 Sales Customer Service Representative (Ontario)
🏢 Bradford White
📍 Ontario