Lead scheduled Starbucks shifts through customer service, partner direction, and quality beverage execution in a clean, comfortable store environment.
As a Shift Supervisor, you assist the store manager with operations while directing partners and delegating tasks. You support prompt service, customer connections, product quality, and Starbucks standards. The work requires retail or restaurant customer service experience, communication, and interpersonal skills.
Key Responsibilities: Execute store operations during scheduled shifts
Deploy partners and delegate shift tasks
Deliver legendary customer service and discover customer needs
Maintain beverage, food, cleanliness, and presentation standards
Coach partners and communicate performance feedback
Requirements: Customer service experience in retail or restaurant environments
Ability to direct the work of others
Ability to learn quickly
Effective oral communication and robust interpersonal skills
Ability to work as part of a team
Use customer service, partner leadership, and operational skills to deliver the Starbucks Experience during scheduled shifts.