Lead print services at Staples Canada using customer engagement and graphic communications knowledge to guide store performance. Support customers and associates across print and service areas.
As a Print & Services Supervisor, you lead a team while driving sales, customer experiences, and operational excellence. You guide associates in solutions, products, and services while building customer relationships. Your responsibilities include print production, customer-facing interactions, leadership, and training.
Key Responsibilities: Coach the store’s selling model and customer-first engagement
Supervise print production and customer service interactions
Execute flyers and promotional items to maximize sales
Lead cash and print areas toward goals
Train associates and encourage continuous development
Requirements: Three-plus years of retail customer service experience
Prior supervisory and coaching experience preferred
One to two years in print communications
Working knowledge of graphic design principles
Computer and printing equipment technical proficiency
Bring print operations, customer engagement, sales execution, and associate coaching expertise to Staples Canada’s store team.