Customer service and digital banking define this part time Scotiabank position at Laval Main Branch in Laval, Quebec. Work 11.25 hours weekly.
As a Customer Experience Associate, you represent Scotiabank throughout the customer journey. Build relationships, process daily transactions, uncover needs, and explain financial concepts simply. You will also introduce mobile banking applications and support customers using digital and self-service options.
Key Responsibilities:
- Discover customer needs through proactive listening
- Process day-to-day banking transactions
- Identify and fulfill simple sales opportunities
- Introduce clients to mobile banking applications
- Assist customers with banking needs
Requirements:
- Proven customer service skills through work or community involvement
- Professional, friendly, and efficient service approach
- Flexible schedule availability
- Comfort with simple sales situations
- Strong technical skills supporting digital banking
Bring customer service, relationship building, transaction processing, and digital banking skills to Scotiabank’s Laval branch team.
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📌 Customer Service Banking Associate Laval
🏢 Scotiabank
📍 Laval
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