Serve TD customers in Coquitlam through accurate financial transactions and explicit banking advice. This 15-hour opportunity centers on positive customer experiences.
As a Customer Experience Associate with TD Canada Trust, you will support Personal & Commercial Banking customers at the branch. You will process deposits, withdrawals, and bill payments while understanding needs and recommending suitable banking solutions. The work also includes resolving concerns, promoting services, and completing processes accurately.
Key Responsibilities: Process deposits, withdrawals, and bill payments accurately
Understand customer needs and recommend suitable banking solutions
Resolve concerns and escalate non-standard activities when necessary
Promote banking solutions and complete business processes promptly
Deliver quality experiences and recommend operational improvements
Requirements: High School diploma or one-plus years of relevant experience
Undergraduate degree or equivalent considered an asset
Strong administration, organization, planning, and time management skills
Working knowledge of Microsoft Word, Excel, Outlook, and internet
Calm, courteous verbal and written communication skills
Bring accuracy, discretion, and customer experience skills to TD Canada Trust banking services in Coquitlam, British Columbia.
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📌 TD Banking Customer Experience Associate (British Columbia)
🏢 TD
📍 British Columbia
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