What is the Opportunity Join RBC Investor Services as a Financial Processing Administrator where you'll play a critical role in delivering exceptional client experience through accurate and efficient transaction processing. This position offers the opportunity to work with a dynamic team in a fast-paced financial services environment, handling diverse mutual fund and segregated fund operations while contributing to process improvements across the organization.
What Will You Do Pre-screen, prepare, and input financial and non-financial transactions (account setups, address changes, redemptions, purchases, switches, direct trades, and wire orders) by standard cut-off times
Monitor and clear workflow/capture items within Service Level Agreements (SLAs)
Reconcile and settle daily trades, process deposits, and manage cheque operations
Apply quality control procedures and audit transactions to ensure accuracy
Message accounts where unusual actions have occurred and escal…
Communicate effectively with internal departments and external clients to resolve issues
Provide feedback to team members and suggest process improvements
Support manager in updating Desk Operating Procedures
Develop and maintain technical expertise in various applications and macros
What You Need to Succeed Must Have Experience in Shareholder Services or similar multi-client mutual fund administration environment
Good working knowledge of mutual fund and segregated funds administration
Sound knowledge of mutual fund and segregated fund taxation, compliance, and regulation (including registered products)
Demonstrated ability to work successfully in a fast-paced, high-stress environment




Strong customer service and communication skills (internal and external)
Intermediate computer literacy with strong technical and analytical skills in MS Office and application debugging
Ability to multitask, stay organized, and maintain dedication to accuracy and quality
Willingness to work extended hours during peak seasons (RRSP), month-end, and year-end
Nice to Have IFIC Mutual Funds Operations Course completion
Experience with adjustments and error corrections
Knowledge of registered products (RRIF, LIF, RESPs)
Expertise with Unitrax Recordkeeping System
FundSERV knowledge
Bilingual capabilities (English/French)
Proven track record leading initiatives and managing cross-functional relationships
What's in it for you? We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper.
We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.
Excellent exposure to communicate with various business partners and stakeholders in Investor & Treasury Services and within other platforms as appropriate
Opportunity to obtain hands‑on experience throughout your role
Working with an exciting, close‑knit, supportive & dynamic group




Opportunity to collaborate with other business segments within the bank
Excellent career development and progression opportunities
A comprehensive Total Rewards Program including bonuses and flexible benefits
Competitive compensation
Job Skills Adaptability, Critical Thinking, Customer Service, Decision Making, Interpersonal Relationship Management, Operational Delivery, Problem Resolution, Process Improvements, Time Management
Additional Job Details Address: RBC CENTRE, 155 WELLINGTON ST W:TORONTO
City: Toronto
Country: Canada
Work hours/week: 37.5
Employment Type: Full time
Platform: WEALTH MANAGEMENT
Job Type: Regular
Pay Type: Salaried
Posted Date: 2026-10-23
Application Deadline: 2026-11-06
Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above
Pay Range The expected pay range for this position is: $46,000.00 - $70,000.00
The pay range provided is for the primary work location referenced in the Additional Job Details section of this job posting. Pay ranges may differ based on location. If the posting lists multiple job locations, a recruiter can confirm availability of the role and the relevant pay rage for the additional locations listed. RBC supports pay transparency and we strive to ensure all pay ranges are competitive, fair, and equitable.
You have the potential to earn RBC's discretionary variable compensation program which gives you an chance to increase your total compensation, provided that business meets its performance targets and you meet your individual goals.
At RBC, we are guided by living shared values of Client First, Integrity, Collaboration, Respe

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📌 Transaction Processing Administrator (Ontario)
🏢 Royal Bank of Canada
📍 Ontario