Serve TD customers in Coquitlam through accurate financial transactions and personalized banking guidance. This 15-hour role supports positive branch experiences.
As a Customer Experience Associate with TD Canada Trust, you will process deposits, withdrawals, and bill payments. You will understand customer needs, recommend suitable banking solutions, and resolve concerns using standard procedures. The role also involves promoting services, completing business processes accurately, and supporting operational improvements.
Key Responsibilities: Process deposits, withdrawals, and bill payments accurately
Determine customer needs and recommend suitable banking solutions
Resolve concerns and escalate non-standard activities
Promote banking solutions and complete business processes
Deliver quality customer experiences and suggest operational improvements
Requirements: High School diploma and/or one year relevant experience
Solid administration, organization, planning, and time management skills
Hands-on knowledge of Word, Excel, Outlook, and internet
Accurate, detail-oriented initiative across changing priorities
Calm, courteous verbal and written communication skills
Bring customer experience, transaction accuracy, and banking solution knowledge to TD Canada Trust customers in Coquitlam.
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📌 Customer Experience Associate Coquitlam (British Columbia)
🏢 TD Bank Group
📍 British Columbia
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