Serve TD customers in Mascouche through financial transactions, needs-based advice, and explicit banking solutions. This 37.5-hour role supports branch service.
As a Customer Experience Associate with TD Canada Trust, you will process deposits, withdrawals, and bill payments. You will understand customer needs, resolve concerns, and recommend suitable banking solutions. The role also requires administration, organization, planning, time management, and Microsoft Office knowledge.
Key Responsibilities: Process deposits, withdrawals, and bill payments accurately
Determine customer needs and recommend appropriate solutions
Resolve concerns and escalate non-standard activities
Promote banking solutions and complete business processes




Deliver quality experiences and suggest operational improvements
Requirements: High School diploma and/or one year relevant experience
Undergraduate degree or equivalent is an asset
Strong organizational, planning, and time management skills
Hands-on Microsoft Word, Excel, Outlook, and internet knowledge
Calm, courteous, accurate, and detail-oriented communication
Apply customer experience, transaction processing, and banking advisory skills while supporting TD customers and branch operations in Mascouche.

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📌 TD Banking Customer Experience Associate (Quebec City)
🏢 TD Bank Group
📍 Quebec City