Heli-ski reservations expertise meets guest service in Whistler’s Carleton Lodge village office. Answer inquiries, sell packages, and coordinate guest check-ins professionally.
As a Heli Ski Reservations Agent, you will support a small, high-energy team during the winter seasonal 2026/2027 period. Your responsibilities include managing calls, emails, in-person reservations, guest information, retail sales, inventory, and daily office operations. You will work with international clientele and employees from other departments while receiving ongoing training and development.
Key Responsibilities: Answer guest calls, emails, inquiries, and reservations promptly
Promote and sell heli-skiing packages, retail, and accessories




Oversee guest check-ins and update required information
Assist daily office operations and monitor inventory
Provide skilled service while exceeding guest expectations
Requirements: At least 18 years of age
Satisfactory criminal record check
Excellent written and verbal communication skills
High attention to detail and responsible problem solving
Front desk, POS, Word, Excel, or Outlook experience is an asset
Bring communication, reservations, sales, and customer service skills to Vail Resorts’ heli-skiing operation in Whistler.

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📌 Heli Ski Reservations Agent Whistler (British Columbia)
🏢 Vail Resorts
📍 British Columbia