Analyze transaction alerts and investigate suspected fraud as a Fraud Controls Analyst at CIBC in Toronto, using a hybrid work arrangement.
You will review client profiles, transactions, banking history, and cheque images to identify unusual activity. The role supports IDCF debit card transaction alerts and requires robust analytical skills. You will investigate referrals, recommend appropriate actions, document decisions, and communicate with clients, branches, and stakeholders.
Key Responsibilities: Identify and analyze client transaction activity for unusual activity
Conduct investigations into suspected fraudulent activity
Take appropriate actions to mitigate potential losses
Document investigation actions, resolutions, and decisions accurately




Communicate with clients, branches, and stakeholders by telephone
Requirements: Experience in fraud prevention, loss prevention, or investigations
Strong analytical and critical thinking skills
Working knowledge of PRM, TSYS, and AS400 Image
Working knowledge of Cardinal Commerce and COINS/ECIF
Availability Monday to Sunday, 7am to 12am EST
Bring fraud investigation, transaction analysis, and client communication skills to protect CIBC clients and reduce suspected fraudulent losses.

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📌 Fraud Controls Analyst Toronto (Ontario)
🏢 CIBC
📍 Ontario