Support National Bank clients through empathetic advice, digital banking guidance, and personalized service in a branch workplace. Build trust while addressing everyday financial needs.
As a Banking Advisor, you will welcome branch clients, understand their needs, and recommend Personal Banking transaction solutions. You will work with investment, credit, and mortgage financing specialists while reporting to the Branch Manager. The role emphasizes client satisfaction, compliance, and lasting relationships.
Key Responsibilities: Greet clients and answer their banking questions
Help clients use banking applications and ABMs
Listen actively and resolve complex situations
Provide Personal Banking advice and transaction solutions
Refer clients to specialist colleagues for specific needs
Requirements: Hold a college diploma or equivalent
Bring customer service experience and an inclusive attitude
Demonstrate positivity, empathy, and openness to diversity
Show interest in technology and digital literacy
Communicate orally and collaborate effectively with colleagues
Use empathy, digital literacy, and client-focused communication to deliver trusted banking guidance at National Bank branches.

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📌 National Bank Client Banking Advisor (British Columbia)
🏢 National Bank of Canada
📍 British Columbia