Coordinate service work orders in Winnipeg with Toromont Cat, using accurate invoicing, customer communication, and Microsoft Word skills. This is a full-time, permanent chance.
As Product Support Coordinator, you will support the Service Department from work-order opening through execution. The position requires administration training, effective customer communication, and collaboration across departments. You will monitor work in progress, process purchase orders, and help schedule maintenance and repairs.
Key Responsibilities: Monitor work in progress with Supervisors and Dispatch
Verify service work orders and complete invoices accurately
Maintain current billing requirements from DBS and Exceptions lists
Obtain customer purchase order numbers for processing
Support managers, customers, departments, and service scheduling
Requirements: Vocational Studies or College Diploma in administration
Efficient customer communication and interpersonal skills
Microsoft Word proficiency
Ability to prioritize multiple deadline-driven tasks
Safety-conscious, flexible, proactive, and self-motivated approach
Bring administration, invoicing, customer service, and cross-functional coordination skills to Toromont Cat’s Winnipeg Service Department.