Use medical knowledge and interviewing skills as a remote Medical Tele-Interviewer supporting Manulife insurance clients across Canada. Various Monday-to-Friday shifts run between 9am and 8pm local time.
Manulife seeks a Medical Tele-Interviewer to collaborate within a team and deliver high-quality customer service. You will conduct lifestyle and medical interviews for individual life and critical illness insurance applications. The work supports the underwriting process while requiring careful handling of sensitive information.
Key Responsibilities: Conduct in-depth lifestyle and medical interviews for insurance applicants
Probe tactfully when eliciting personal and medical information
Address customer concerns professionally and knowledgeably




Manage workload using organization and time-management skills
Protect confidential and private information
Requirements: Medical knowledge, terminology, or experience
High accuracy under time constraints
Excellent spelling, grammar, and communication skills
Experience providing outstanding customer service
Ability to work independently or with minimal supervision
Bring medical interviewing, active listening, and customer service strengths to Manulife’s remote insurance underwriting support team across Canada.

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📌 Medical Insurance Tele-Interviewer (Alberta)
🏢 Manulife
📍 Alberta