AIM is looking for a mature and task-oriented Program Assistant to work closely with our supervisors and administrative team to assist in charity development and administrative support. This role is also responsible for organizing AIM's fundraising events and assists in cultivating and soliciting donations and sponsorships.

Key Roles and Responsibilities:

Answer, screen, and transfer inbound phone calls in a friendly, professional, and knowledgeable manner.

Provide general clerical duties including photocopying, scanning, filing, and mailing.

Present a positive and professional image at the reception desk and greet staff, volunteers, visitors, students, and families.

Maintain an organized, clean, safe, and welcoming environment.

Respond to program inquiries and provide administrative support to clients and team members.

Maintain office supply inventories and coordinate maintenance of office equipment.

Organize internal and external meetings and support daily staff/client scheduling.

Assist in preparing presentations, reports, PowerPoint slides, and other materials.

Support the CEO, Program Manager, and leadership team with special projects and administrative initiatives.

Assist project teams by gathering information, coordinating communications, and maintaining project timelines and calendars.

Support fundraising initiatives, donor stewardship activities, sponsorship outreach, and community engagement efforts.

Assist with organizational communications, newsletters, event promotion, and maintaining donor and sponsor records.





Maintain familiarity with donor management systems such as CanadaHelps and DonorPerfect.

Promote a positive image of AIM to the public, community partners, and clients.

Maintain professional relationships with clients, families, donors, sponsors, staff, and volunteers.

Participate in and provide administrative support for AIM's fundraising and special events.

Perform other duties as assigned by the CEO and Program Manager.

Qualifications:

Strong administrative and problem-solving skills with the ability to interact professionally on all levels with individuals inside and outside the company

Strong oral and written communication skills

Must be able to work well with others as part of a cohesive unit

When necessary be able to independently carry out tasks with minimal initial supervisory input

3+ years of experience operation and administration in a rapid pace environment

Strong computer skills, including Microsoft Office programs and Internet skills, are essential

Ability to work under pressure and maintain composure is essential

Ability to multitask

Availability to work a full-time Tuesday to Saturday schedule.

Job Types: Full-time, Permanent

Pay: $42,000.00-$50,000.00 per year

Benefits:

Casual dress

Company events

Dental care

Employee assistance program

Extended health care

Paid time off

Vision care

Wellness program

Ability to commute/relocate:

Richmond Hill, ON: reliably commute or plan to relocate before starting work (required)

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📌 Program Assistant (English & Mandarin/Cantonese Speaking) (Ontario)
🏢 Autism In Mind
📍 Ontario