CASE AIDE, ACCESS TEAM
SCARBOROUGH BRANCH

Provides a support function to social work staff with respect to Family Service clients and children in care.

MAJOR RESPONSIBILITIES

Assists workers with placement of children by accompanying them and by handling instrumental and supportive tasks.

Arranges transportation for children at home and in care, to visits, appointments or court, and notifies all parties of the arrangements.

Transports children to visits or appointments when CTC drivers are unavailable or when ongoing supervision is required.

Accompanies workers, clients or children to specific appointments.

Provides relief for parent clients in the community by caring for their children and/or home for short periods of time.

Provides workers with child care assistance during complex sessions with clients.

Supervises family visits and takes detailed observation notes of visits.

Books appointments for children in care, community children and family members.

Obtains information on various community programmes and services.

Searches file recordings to collect and retrieve reports and letters.

Files (and records) documents in workers’ files as requested (i.e. Teams to set up system for collecting documents, making files available and booking case aid’s time for filing).

Organizes Family and Children’s Services files.

Requisitions funds for Family Service clients, foster parents and children care.

Maintains in positive order toy supplies for reception and interview rooms.

Assists Family and Children’s Services workers with other responsibilities as required.





Acts in accordance with and incorporates Society's Code of Ethics, Confidentiality, Anti-Oppression/Anti-Racism, Harassment & Discrimination policies, etc.

Uses sound judgment in consideration of financial resources.

Complies with Society’s financial policies and procedures.

Performs other tasks as required.

Works in a safe manner in accordance with the Society’s health and safety policies and procedures and all relevant legislation.

QUALIFICATIONs
Education and Experience:

Secondary school graduate degree

Knowledge and Skills:

Experience caring for children of all ages from infancy through adolescence.

Previous experience in delivering life skills mentoring.

Demonstrated effective clinical approach when working with clients who have emotional distress and mental illness.

Demonstrated knowledge of parenting skills and child/parent attachment.

Proven ability to communicate, both verbally and in writing.

Experience with computer software, i.e., Microsoft Office.

Valid Ontario G or G2 Driver’s License.

Bilingual in French and English, an asset.

OTHER INFORMATION
Accommodation at CAST




We are committed to a selection process and work environment that is inclusive and barrier free. Accommodation will be provided in accordance with the Ontario Human Rights Code. Applicants need to make any accommodation requests for the interview or selection process known in advance by contacting the Human Resources Department at (phone hidden) x2030. Human Resources will work together with the hiring committee to arrange reasonable and appropriate accommodation for the selection process which will enable you to be assessed in a fair and equitable manner.

Equity Hiring Strategy and Application Process
The Children’s Aid Society of Toronto (CAS of Toronto) is committed to building a skilled workforce that reflects the population of Toronto as well as the diverse communities we serve. Our Equity Hiring Strategy is deemed to be a Special Program under the Ontario Human Rights Code .

Under our Equity Hiring Strategy, applicants will be considered in the following order:

Internal qualified applicants who self-identify as being part of the following under-represented group: racialized (visible minority) ;

All internal qualified applicants;

External qualified applicants who self-identify as being part of the following under-represented groups: racialized (visible minority) ;

All external qualified applicants

Applications for this position must be received in the Human Resources Department, NO LATER THAN 11:59 PM ON FRIDAY OCTOBER 6, 2026.

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📌 Case Aide (Ontario)
🏢 Children's Aid Society of Toronto
📍 Ontario