Use strong communication and problem-solving skills as a FedEx Customer Representative in Owen Sound, supporting direct customer service. This is a part time interview position.
The Customer Representative provides accurate information and assistance through direct customer interface. Administrative duties support efficient operations, while sales promotion can generate incremental revenue. Preferred knowledge includes Canadian Customs regulations and FedEx Express and Ground products and services. The position operates in a PC Windows environment and requires training completion.
Key Responsibilities: Provide accurate information and assistance to customers
Perform administrative duties supporting efficient operations
Promote continued sales and potential incremental revenue
Operate in a PC Windows environment
Requirements: High school diploma or equivalent; college diploma preferred
Excellent interpersonal and verbal communication skills
Good analytical, problem-solving, and negotiation skills
Ability to complete basic and recurrency training
Ability to lift 70 pounds and maneuver 150-pound packages
Apply customer service, administrative, communication, and analytical skills in this part-time FedEx Customer Representative position.