Client engagement and digital banking define this CIBC opportunity in Westmount-Sherbrooke&Victoria.; Work full time onsite while supporting everyday banking needs.
As a Client Engagement Associate on the Personal and Business Banking Team, you will support clients in a banking centre. Use financial services knowledge, problem solving, and digital literacy to answer questions and guide transactions. Help clients discover relevant products and connect with appropriate CIBC team members.
Key Responsibilities: Answer client questions about everyday banking needs
Assist with banking transactions and basic product sales
Guide clients through mobile banking applications
Identify specialist referral opportunities for client goals
Work across nearby banking centres as needed
Requirements: Client-first approach to financial service interactions
Goal-oriented motivation and results-focused performance
Strong listening and problem-solving abilities
Digital comfort with evolving tools and technologies
Flexibility for evenings, weekends, and onsite work
Bring client service, financial products knowledge, and digital banking skills to CIBC’s Westmount-Sherbrooke&Victoria; banking centre team.