Education: Secondary (high) school graduation certificate
Experience: 1 year to less than 2 years
Work setting Hospitality industry
Hotel, motel, resort
Tasks Register arriving guests and assign rooms
Resolve complaints and claims
Process group arrivals and departures
Take, cancel and change room reservations
Provide information on hotel facilities and services
Provide general information about points of interest in the area
Process guests' departures, calculate charges and receive payments
Balance cash and complete balance sheets, cash reports and related forms
Maintain an inventory of vacancies, reservations and room assignments
Follow emergency and safety procedures
Clerical duties (i.e. faxing, filing, photocopying)
Answer telephone and relay telephone calls and messages
Assist clients/guests with special needs




Contact customers to deliver requested wakeup calls
Provide customer service
Computer and technology knowledge Computerized bookkeeping system
Central reservation system (CRS)
Security and safety Criminal record check
Work conditions and physical capabilities Attention to detail
Work under pressure
Personal suitability Client focus
Productive interpersonal skills
Excellent oral communication
Flexibility
Organized
Reliability
Resourcefulness
Employment terms options Evening
Employment terms options Shift
Morning
Day
Weekend
Work Term: Permanent
Work Language: English
Hours: 35 to 40 hours per week

#J-18808-Ljbffr

📌 Front desk clerk, hotel (Nova Scotia)
🏢 Halifax Tower Hotel /Comfort Hotel
📍 Nova Scotia