Job SummaryThe incumbent acts as the first point of contact for the Company's vehicle drivers when vehicle servicing or repairs are needed. The incumbent liaises with vendors performing work on CN's vehicles. Working in a call centre environment, the incumbent provides assistance and guidance to CN drivers and vendors.Job SummaryThe incumbent acts as the first point of contact for the Company's vehicle drivers when vehicle servicing or repairs are needed. The incumbent liaises with vendors performing work on CN's vehicles. Working in a call centre environment, the incumbent provides assistance and guidance to CN drivers and vendors.Main ResponsibilitiesManage all aspects of repairs and preventive maintenance performed on CN vehicles by approved commercial vendorsAct as a resource person for user departments and commercial vendorsIssue and update expenditure authorization numbers, according to the department's guidelines, for repairs performed by a commercial vendorVerify and code invoices to ensure charged costs correspond to the work authorizedMake sure that preventive maintenance, government inspections, and recalls are performed according to scheduleEnsure compliance with applicable warranties and servicing agreementsPerform other related duties as assignedWorking ConditionsMust be able to work in an office environment and a call centreMust be available to work 5 days a week for 8 hours daily with 2 days offLocated at the head quarter office in MontrealRespirator use is required for certain tasks,



with periodic audiometric testing and respirator fit testing conducted as neededExperienceMinimum 5 years of experience in the automotive and/or commercial vehicle repair tradeExperience in general automotive and/or commercial vehicle repairs of gas and diesel vehicles, as well as hi-rail equipment and hydraulic-mounted equipmentExperience as a Foreperson or Mechanic*Education/Certification/DesignationValid Provincial Mechanic Journeyperson certificateMechanic certification in Truck and Coach, Commercial Transport or Heavy Duty*CompetenciesWe Care About Each OtherWe Strive for ExcellenceWe Succeed TogetherWe Lead ResponsiblyTechnical Skills/KnowledgeAbility to pass the Company "s "A" Mechanic testAbility to pass CN's medical examAbility to diagnose mechanical problems and recommend repairsStrong telephone communication and interpersonal skills, as assessed through a structured interview by Fleet ManagementKnowledge of Microsoft Suite (Outlook, Word and Excel) and other mainframe computer systemsAbility to type 20 words per minuteWillingness to improve telephone, typing and computer skillsFluency in spoken and written English and FrenchAny requirement marked with (*) will be considered an asset (not mandatory).Additional Information (If Any)The role is required to attend internal training to learn how CN's Systems work and the Company's procedures. This position is a unionized position. As such, pay and advantages are governed by the applicable collective agreement.

📌 Mechanic Advisor (Quebec City)
🏢 CN
📍 Quebec City