Support international shipment information at FedEx as an Import Representative, using customs knowledge, Windows, and customer assistance skills. This is a part time interview position.
The Import Representative verifies import information, requests clearance instructions, and designates brokers. The position processes import paperwork, resolves and tracks problem shipments, records shipment status, and assists customers requiring international shipment information. FedEx Operations knowledge, Canadian customs regulations, and basic Excel are preferred.
Key Responsibilities:
- Verify import information for international shipments
- Request clearance instructions and broker designation
- Process import paperwork and resolve problem shipments
- Trace,
track, and record shipment status
- Provide accurate international shipment assistance to customers
Requirements:
- Canadian high school or GED equivalent
- Six months of FedEx experience preferred
- Operate in a PC Windows environment
- Meet minimum testing and training thresholds
- Basic Excel and customs knowledge preferred
Apply import documentation, shipment tracking, and customer service skills while supporting FedEx international shipment processing accurately.