26 Oct
|
Snaplii
|
Toronto
Building the Growth Engine Behind One of Canada's Fastest-Growing Fintech PlatformsMost people think growth happens when a campaign goes live.In reality, the most important work often happens long before users ever see it.It's the referral program that drives thousands of new users. It's the promotion that increases customer engagement. It's the partnership that unlocks a new acquisition channel. It's the product launch that creates a better user experience. It's the operational system that allows a company to scale from thousands of users to millions.At Snaplii, that's exactly what we're building.Why Snaplii?Snaplii is one of Canada's fastest-growing fintech and digital commerce platforms.Hundreds of thousands of users use Snaplii every day to:Save money through discounted gift cardsEarn rewards on everyday spendingManage balances through Snaplii CashSend and receive fundsAccess innovative payment and financial productsBut we're only getting started.As consumer behavior evolves and digital commerce becomes increasingly connected, we're building the infrastructure that powers the future of everyday transactions.Growth is no longer just marketing.Growth sits at the intersection of product, operations, customer experience, partnerships, data, and technology.That's where this role comes in.The OpportunityWe're looking for a Growth Operations Specialist who enjoys building systems, launching initiatives, solving problems, and making things happen.This is not a traditional marketing role.You won't spend your day posting on social media.You won't be sitting in endless meetings discussing ideas that never get executed.Instead, you'll be responsible for helping launch and operate many of the growth initiatives that directly impact how users discover, engage with, and transact on Snaplii.You'll work across Growth, Product, Operations, Customer Support, Finance, and Engineering teams to turn ideas into execution.If you're someone who loves learning, enjoys fast-paced environments, and wants to understand how a fintech company scales,
you'll learn more in one year here than many people learn in five.What You'll Be DoingGrowth Campaign OperationsLaunch and manage referral campaigns, promotions, user incentives, and growth initiativesConfigure and maintain in-app banners, promotional placements, pop-ups, landing pages, and campaign assetsCoordinate campaign launches and ensure smooth execution across teamsMonitor campaign performance and identify opportunities for optimizationUser Lifecycle & EngagementSupport onboarding, activation, retention, and re-engagement initiativesExecute email, SMS, push notification, and in-app engagement campaignsAssist in audience segmentation and user targeting strategiesHelp improve user journeys and reduce friction throughout the customer lifecyclePartnership & Acquisition OperationsSupport affiliate, referral, influencer, and acquisition partner programsCoordinate assets, campaign setup, tracking, and reportingReview and manage partner applications and partnership requestsAssist with partner communications and operational supportGrowth Analytics & ReportingMonitor key growth metrics such as activation, retention, referral performance, and campaign effectivenessPrepare weekly and monthly performance reportsInvestigate campaign anomalies and identify opportunities for improvementMaintain growth documentation and operational processesCross-Functional Project CoordinationCollaborate with Product, Engineering, Design, Customer Support, Compliance, and Finance teamsCoordinate testing and QA before campaign launchesTrack project timelines and ensure initiatives are completed successfullyHelp improve internal processes and operational efficiencyAI & AutomationUse modern AI tools to improve productivity and executionLeverage AI to create campaign copy, reports,
documentation, and operational workflowsIdentify repetitive processes that can be automated and scaledWhat We're Looking ForMust-Haves1-3 years of experience in Growth Operations, Marketing Operations, CRM, Lifecycle Marketing, Affiliate Marketing, E-commerce Operations, Customer Success, Project Coordination, or related fieldsStrong organizational and project management skillsExcellent communication skills in EnglishHigh attention to detail and strong execution abilityComfortable working with spreadsheets and dataAbility to manage multiple projects simultaneouslyCurious mindset with a willingness to learnNice-to-HavesExperience working with fintech, consumer apps, loyalty programs, rewards platforms, e-commerce, or digital productsExperience with referral, affiliate, influencer, or acquisition programsFamiliarity with marketing automation tools, CRM systems, or analytics platformsExperience using AI tools such as ChatGPT, Claude, Gemini, or other productivity toolsMandarin proficiency is considered an assetWho Thrives Here?You'll likely enjoy this role if:You love turning ideas into executionYou enjoy solving operational puzzlesYou like learning how businesses growYou take ownership instead of waiting for instructionsYou are excited by quick-moving startup environmentsYou enjoy working across different teams and functionsYou care about outcomes, not just tasksWhat You'll GainThis role offers exposure to:FintechConsumer ProductsGrowth StrategyUser AcquisitionProduct OperationsPartnership ManagementLifecycle MarketingData-Driven Decision MakingAI-Powered WorkflowsYou'll develop a rare combination of operational, analytical, and business skills that can open doors into Growth, Product, Operations, Business Development, or Startup Leadership roles in the future.Growth doesn't happen because someone talks about it.Growth happens because someone builds the systems, launches the campaigns, solves the problems, and makes execution happen.If that sounds like you, we'd love to meet you.
📌 Growth Operations Specialist (Toronto)
🏢 Snaplii
📍 Toronto