Investment customer care and banking support define this Scotiabank position in Scarborough. Use communication and problem-solving skills within a Client Experience Centre.As a Customer Care Advisor, you will serve clients across Canada with investment and banking inquiries. You will provide advice-based solutions, resolve account concerns, and explain Scotiabank products, services, and digital banking tools. The position requires customer relationships, regulatory awareness, and service excellence.Key Responsibilities:




Support clients with investment and banking-related inquiriesIdentify needs and provide suitable financial solutionsResolve inquiries accurately under policies and service standardsCollaborate with internal partners for seamless experiencesHelp clients use Scotiabank digital banking toolsRequirements:
Robust English verbal and written communication skillsCustomer service, banking, financial services, or contact centre experienceProblem-solving, active listening, and relationship-building abilitiesAbility to navigate systems and manage competing prioritiesIFIC or CSC certification, or willingness to obtain licensingSupport investment clients through thoughtful service, accurate resolutions, and relationship building as a Scotiabank Customer Care Advisor.
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📌 Investment Customer Care Advisor (Winnipeg)
🏢 Scotiabank
📍 Winnipeg