Implementation Consultant – Conversions Team

At Broadridge, we've built a culture where the highest goal is to empower others to accomplish more. If you’re passionate about developing your career, while helping others along the way, come join the Broadridge team. We are seeking an Implementation Consultant to join the Conversions Team, supporting client onboarding and migration activities through test, UAT, and go-live phases.

This role combines technical implementation, environment coordination, and client-facing delivery, ensuring successful setup, testing, migration, and handover of solutions into live operation. The successful candidate will work closely with clients, internal delivery teams, and support functions to manage environments, coordinate releases, triage issues, oversee migration rehearsals, and support production go-live.

Key Responsibilities

- Manage environment setup, configuration, and connectivity for client implementations
- Coordinate deployment of application components and data into test environments
- Support and manage client UAT cycles, including planning, tracking, and issue resolution
- Triage defects raised during testing and coordinate with internal technical teams to drive resolution
- Organise and coordinate additional releases into test environments as required
- Obtain client acceptance and support progression through implementation milestones
- Manage data migrations, including dry runs and preparation for production cutover
- Set up and validate environment monitoring
- Execute and support go-live runbooks during implementation cutover
- Coordinate handover to Client Services / BAU support following successful deployment




- Act as a point of contact between the client and internal teams throughout the conversion lifecycle
- Ensure implementation activities are documented clearly and tracked to completion

Required Skills & Experience

Core Skills

Experience in an implementation, conversion, onboarding, deployment, or technical support role

Strong client-facing skills with the ability to communicate clearly with technical and non-technical stakeholders

Experience managing activities across test, UAT, migration, and go-live phases

Strong problem-solving skills with the ability to triage defects and coordinate resolution

Good understanding of workplace management, application deployment, and release coordination

Ability to work in a structured way using runbooks, checklists, and implementation plans

Technical Skills

Working knowledge of Linux Scripting experience with Bash and/or KornShell

Familiarity with XML

Understanding of IBM MQ

Understanding of SFTP

Advantageous / Desirable Experience

Experience with any of the following would be a strong advantage: TeamCity, Perforce, GitHub, Jenkins, Nexus, Geneos Monitoring

Key Attributes

Organised and delivery-focused

Comfortable working across multiple workstreams and deadlines

Strong stakeholder management and client interaction skills





Able to work calmly under pressure, particularly during testing and go-live periods

Detail-oriented with a strong focus on quality and completion

Proactive and hands-on approach to issue management and resolution

Typical Deliverables

- Environment setup and connectivity readiness
- Test environment deployment coordination
- UAT tracking and defect triage logs
- Release schedules for test cycles
- Migration plans and dry run execution
- Monitoring setup and validation
- Go-live runbooks and cutover support
- Handover documentation to Client Services

Ideal Background

- Software implementation
- Client onboarding or migration projects
- Technical operations or application support
- Release or workplace coordination
- Financial services or enterprise systems delivery environments

Compensation

Salary Range: CAD $110,000 – $160,000. Compensation may vary depending on a number of factors, including a candidate’s qualifications, skills, competencies and experience, and location.

AI Disclosure

No AI or automated tools are used in the screening or assessment of applicants for this role.

Vacancy Disclosure

This posting is for an existing and currently open position within Broadridge.

Background Check Process

Broadridge requires employees to complete a background check that is completed by one of our service providers. We use this service to complete the following checks: Employment verification, Education verification, Credit inquiry, Canadian criminal record check.

Workplace Flexibility

We are committed to supporting flexible work arrangements, investing in technology or other resourc

📌 Lead, Software Engineer (Toronto)
🏢 Broadridge Financial Solutions
📍 Toronto