Our client, a well-established medical office in, is seeking an experienced, hands-on Surgical Operations Manager to oversee the day-to-day operations of the practice.

This role is ideal for someone who enjoys leading a team, creating a positive workplace culture and keeping a busy medical office running smoothly. The successful candidate will be a strong communicator and natural problem-solver who is comfortable working closely with physicians, clinical staff and administrative team members while maintaining a high standard of patient care.

Key Responsibilities:

- Oversee the day-to-day administrative and clinical operations of the office
- Manage staff scheduling and coordinate coverage for absences or schedule changes
- Support front office, recovery and clinical workflows as needed
- Assist with appointment scheduling, referral triage, document management and patient concerns
- Supervise administrative and clinical staff and act as a primary point of contact for team questions or concerns
- Support hiring, onboarding, training and ongoing staff performance management
- Facilitate regular staff meetings and team check-ins
- Promote a positive, collaborative and supportive workplace culture
- Manage office inventory, including medical, equipment and general office supplies
- Coordinate equipment repairs, maintenance, IT support and other facility needs
- Process supplier and lab invoices and work with the bookkeeper using QuickBooks Online
- Approve and process bi-weekly payroll
- Coordinate physician overhead deposits, reimbursement cheques and related documentation
- Build and maintain relationships with referring offices, labs,



healthcare partners, suppliers and other external contacts
- Support marketing, social media, office events and team-building initiatives as required

What we’re looking for:

- Previous experience managing a medical, healthcare or clinical office
- Previous experience supervising and supporting both administrative and clinical staff
- Strong leadership, communication and interpersonal skills
- Excellent organizational and time management skills
- Ability to manage multiple priorities in a rapid-paced environment
- Experience with staff scheduling, hiring, training and performance management
- Strong problem-solving skills and the ability to handle patient or staff concerns professionally
- Experience with payroll, bookkeeping or QuickBooks Online is considered an asset
- Comfortable working collaboratively with physicians and multidisciplinary teams
- A proactive, hands-on approach to office management

Location: Burlington, Ontario
Salary: $75,000–$85,000 annually
Work arrangement: In person

Our client is looking for someone who genuinely enjoys building strong teams, supporting staff and creating an environment where both employees and patients feel well cared for.

If you are an experienced healthcare manager looking for an opportunity to take ownership of a busy practice and make a meaningful impact on its day-to-day operations and culture, we would love to hear from you. Apply today!

Pay: $75,000.00-$85,000.00 per year

Experience:

- Managing a medical, healthcare or clinical office: 2 years (preferred)
- Surgical or procedure-based office: 1 year (preferred)

Work Location: In person

📌 Surgical Operations Manager (Oakville)
🏢 Nameless
📍 Oakville